Privacy Policy
This Privacy policy explains how we use your Personal Data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your Personal Data.
For the purposes of the General Data protection regulation (GDPR) and other applicable data protection legislation, Teen Ranch Scotland is a data ‘Controller’ and is responsible for the Personal Data you provide to us. We only collect Basic Data about you which does not include any ‘special category’ types of information (which includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) or location-based information. This however does include name, address, contact numbers plus email address etc
We understand that your privacy is important to you and that you care about how your Personal Data is used. We respect and value the privacy of all of our customers and supporters, and we will only collect and use data in ways that are described here, and in a way that is consistent with our obligations and your rights under law.
We need to obtain and process your personal information in order to provide you with information about Teen Ranch Scotland, booking information, offers, marketing, support or help required. We will not collect any personal data from you we do not need in order to provide or oversee this service to you.
What is Personal Data?
Personal data, or personal information is, in simpler terms, any information about an individual from which that person can be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Personal Data Do We Collect?
We may collect some or all of the following Personal Data according to your relationship with us.
Name / Date of Birth / Gender / Address / Email Address / Telephone Number / Business Name / IP Address / Geographical Location/emergency contact details
Payment Information / Information about your preferences and Interests in connection with Teen Ranch Scotland.
How Do We Use Your Personal Data?
Under GDPR, we must always have a lawful basis for using Personal Data. This may be that the data is necessary for the performance of Teen Ranch Scotland, or a contract that we have with you. For example, when you come to stay at Teen Ranch Scotland, because you have consented to our use of your Personal Data to keep you informed about Teen Ranch Scotland i.e. events or the development of our facilities.
Your Personal Data may be used for one of the following purposes:
Providing and managing your bookings with us.
Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
Communication. In order to keep you informed, we may need to, on a regular basis, forward to you details of what is going on within the organisation.
Personalising and tailoring our products and services for you.
Supplying further information about Teen Ranch Scotland that you have consented to receive from us (you may unsubscribe or opt-out at any time by either emailing or phoning our main office)
With your permission and where permitted within the law, we may also use your Personal Data for information and marketing purposes, which may include contacting you by telephone or email, with information, news and offers plus availability for Centre usage. You will not be sent any unlawful marketing or spam. We will always work to protect your rights and fully comply with our own obligations as set out by the GDPR and the Private Electronic Communications Regulations (EC Directive 2003) and you will always have the opportunity to opt out.
How Long We Keep Your Information?
We are required under the UK law to keep your Basic Personal Data including name, address and contact details. Your information we hold for marketing, booking and support purposes will be kept with us until you notify us that you no longer wish to receive any more information or do not have further need to make use of this organisation. More information on our Retention Schedule can be requested by email or phone from the main office on 01828 686139 or [email protected]
How do we store your data?
All the personal data we process is done so by our office staff based here at Teen Ranch Scotland. For purposes of IT hosting, this information is located on a server situated within Teen Ranch Scotland.
*No 3rd parties have access to your personal data unless the law permits them to do so.*
Paper copies of any Personal Data are stored in locked cabinets which are located within our locked Archive Room.
Teen Ranch Scotland have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this can be found by contacting the office.
What Are Your Rights?
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact our office using the details below to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have unless obliged by regulations (i.e. client names and addresses must be kept to meet legal requirements but if requested that information would not be used to contact you). Please contact us to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent.
If you wish to raise a complaint on how we have handled your Personal Data, you can contact our Centre Manager who will investigate the matter.
If you are not satisfied with our response or believe we are processing your Personal Data not in accordance with the law, you can complain to the Information Commissionaires Office (ICO)
Our Centre Manager, Pam Drew, is responsible for ensuring our data protection procedures are followed throughout the organisation, and you can contact her on;
[email protected]
Office contact details: [email protected]
For the purposes of the General Data protection regulation (GDPR) and other applicable data protection legislation, Teen Ranch Scotland is a data ‘Controller’ and is responsible for the Personal Data you provide to us. We only collect Basic Data about you which does not include any ‘special category’ types of information (which includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) or location-based information. This however does include name, address, contact numbers plus email address etc
We understand that your privacy is important to you and that you care about how your Personal Data is used. We respect and value the privacy of all of our customers and supporters, and we will only collect and use data in ways that are described here, and in a way that is consistent with our obligations and your rights under law.
We need to obtain and process your personal information in order to provide you with information about Teen Ranch Scotland, booking information, offers, marketing, support or help required. We will not collect any personal data from you we do not need in order to provide or oversee this service to you.
What is Personal Data?
Personal data, or personal information is, in simpler terms, any information about an individual from which that person can be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Personal Data Do We Collect?
We may collect some or all of the following Personal Data according to your relationship with us.
Name / Date of Birth / Gender / Address / Email Address / Telephone Number / Business Name / IP Address / Geographical Location/emergency contact details
Payment Information / Information about your preferences and Interests in connection with Teen Ranch Scotland.
How Do We Use Your Personal Data?
Under GDPR, we must always have a lawful basis for using Personal Data. This may be that the data is necessary for the performance of Teen Ranch Scotland, or a contract that we have with you. For example, when you come to stay at Teen Ranch Scotland, because you have consented to our use of your Personal Data to keep you informed about Teen Ranch Scotland i.e. events or the development of our facilities.
Your Personal Data may be used for one of the following purposes:
Providing and managing your bookings with us.
Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
Communication. In order to keep you informed, we may need to, on a regular basis, forward to you details of what is going on within the organisation.
Personalising and tailoring our products and services for you.
Supplying further information about Teen Ranch Scotland that you have consented to receive from us (you may unsubscribe or opt-out at any time by either emailing or phoning our main office)
With your permission and where permitted within the law, we may also use your Personal Data for information and marketing purposes, which may include contacting you by telephone or email, with information, news and offers plus availability for Centre usage. You will not be sent any unlawful marketing or spam. We will always work to protect your rights and fully comply with our own obligations as set out by the GDPR and the Private Electronic Communications Regulations (EC Directive 2003) and you will always have the opportunity to opt out.
How Long We Keep Your Information?
We are required under the UK law to keep your Basic Personal Data including name, address and contact details. Your information we hold for marketing, booking and support purposes will be kept with us until you notify us that you no longer wish to receive any more information or do not have further need to make use of this organisation. More information on our Retention Schedule can be requested by email or phone from the main office on 01828 686139 or [email protected]
How do we store your data?
All the personal data we process is done so by our office staff based here at Teen Ranch Scotland. For purposes of IT hosting, this information is located on a server situated within Teen Ranch Scotland.
*No 3rd parties have access to your personal data unless the law permits them to do so.*
Paper copies of any Personal Data are stored in locked cabinets which are located within our locked Archive Room.
Teen Ranch Scotland have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this can be found by contacting the office.
What Are Your Rights?
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact our office using the details below to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have unless obliged by regulations (i.e. client names and addresses must be kept to meet legal requirements but if requested that information would not be used to contact you). Please contact us to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent.
If you wish to raise a complaint on how we have handled your Personal Data, you can contact our Centre Manager who will investigate the matter.
If you are not satisfied with our response or believe we are processing your Personal Data not in accordance with the law, you can complain to the Information Commissionaires Office (ICO)
Our Centre Manager, Pam Drew, is responsible for ensuring our data protection procedures are followed throughout the organisation, and you can contact her on;
[email protected]
Office contact details: [email protected]